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September 18, 2004

'If it's good enough for a person, it should be good enough for a machine'

Forrest_gump_001

Below, the email I just sent to my local Mac Users group after a computer crash.
___________________________

Dear Sirs and Madams,

Not two minutes ago, I was happily working here at home on my iMac G4 17" running OS X 10.3.5, when all of a sudden the screen went black and the CD I was listening to ("Bladerunner" sound track, if you must know, one of my favorites) stopped playing.

Huh.

I looked at my Epson printer, plugged into the same multiple-outlet device, and saw its green light was still on, so I knew there was power.

I looked at my Adelphia cable modem box, and green lights were still on, so the internet was still there.

Huh.

As you may recall from my previous posts, I get a gray screen of death/"kernel panic"/computer shut-down about once or twice a week, which I deal with by pushing the "On" button to restart my iMac.

None of the super-sophisticated stuff my betters amongst you do when that happens.

"Quick and dirty" is what we do in the OR, with people, so why wouldn't it be the way to go with a meaningless machine?

So I responded to my suddenly-dead machine just now the same way I deal with kernel panics: I pushed the On button.

It started right up just fine, and Bob's your uncle.

Now, what can we learn from this?

Well, not much on my part, but perhaps it will save those amongst you seeking answers to "Why?" the time and trouble of doing so in the future.

Who cares "Why?"

In the OR, I learned long ago that if a machine (read computer) crashes in the middle of a case, you don't try and fix it or figure out why it happened.

There's a patient lying there: paralyzed, unconscious, their respiratory and circulatory status and brain function completely my responsibility.

Doesn't that person deserve my undivided attention?

Wouldn't you want me to handle an anesthesia-machine-related problem, if you were that patient, precisely this way?

So perhaps you see a little more clearly now why it is I deal with computer malfunctions outside the OR the same way I do inside.

If it's good enough for a person, it should be good enough for a machine.

And nothing any of you techno-wizards tell me will ever, EVER, convince me otherwise.

And that's all I have to say about that.

Now, where are those shrimp?

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Comments

Have you ever run "Repair Disk Permissions" ? I find that it eliminates a lot of the wierd unexplainable issues.

It is available under the 'First Aid' tab in the Disk Utility program.

Cheers,

Dave

Posted by: David Rostenne | Sep 18, 2004 11:07:46 PM

Joe -

Being an computer geek manager of 800+ Winders werkstations, I've had a technique which I've honed after 24 years in the computer biz: when in doubt, turn it off and back on.

I've had guilt over this technique, but as you more eloquently state, it's so much easier to get it over with and get back to the work you need the dang thing for.

I feel validated thanks to you. It's a nice analogy, that I just might use if you don't mind. Thanks! - Matt

Posted by: Mattp9 | Sep 18, 2004 9:00:16 PM

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