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February 11, 2006

Who wants to be the leader in customer–friendly garbage bags?

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Step forward and collect your suggestion for a product/customer–experience improvement right here.

As I was opening a new box of Hefty 39-gallon clear lawn & leaf bags (above) and digging around inside for the twist ties, the penny dropped: why should I always have to dig around looking for them?

Even more annoying, why is it that as soon as the box has been opened and the ties put somewhere, they're effectively gone — disappeared into the black hole containing "the other sock," et al.

Solution: attach a tie to each bag so there's never a problem locating one.

No, don't use tape, that costs money and margins — like the plastic these bags are made from — are thin enough as it is.

Rather, simply place the tie within the bag's folded surfaces if you're offering them in a flat form or, if you do the roll thing, make sure they're placed at the top of the opening of each bag.

There will be no charge for this advice — that's precisely what it's worth.

Thank you for your courtesy.

Now, back to my regularly scheduled treadmill office/living room newspapers–piled–to-the–ceiling cleanup.

Oh, yeah, I almost forgot: of course you'll want to use the official trash bag of bookofjoe for your own clean–up purposes — what was I thinking?

23 will cost you $7.99.

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Comments

Where I'm from, I'm already the trash bag leader. So ha ha I don't need your advice I already have the best advice.

Posted by: trashbagleader | May 10, 2006 8:29:49 PM

Why would anyone want to put leafs and grass cuttings in the bin? They go on the compost heap, Shirley?

Posted by: Skipweasel | Feb 12, 2006 11:43:46 AM

I consider the twist ties to be a total waste. I merely grab two opposing sides of the top of the bag, tie them together, the repeat. Makes its own handle that way. Matter of fact, some company makes a bag with extended tabs on the top four corners which makes it even easier.

Posted by: CBRetriever | Feb 12, 2006 9:10:41 AM

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