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February 15, 2008

Lick or 'ick?' — The rise of lickable ads

Koiooiuyo

This past Wednesday's Wall Street Journal article by Suzanne Vranica introduced me to what marketers hope will become the new new thing — taste strips in magazines to give you a preview, a sort of coming palatal attraction — of what awaits should you buy the product.

First thing that came to my mind was, how do I know someone hasn't been there before me?

Eewww.

For what it's worth, last spring Starbucks tried putting coffee scent strips on the front page of copies of USA Today in Omni Hotels, hoping to entice guests to stop by for a brewski.

I guess that dog didn't hunt 'cause the ad campaign seems to have vanished into hyperspace.

Anyway.

Here's the WSJ story.

    Marketers Salivate Over Lickable Ads

    Magazines Try Out A Tasty Strategy; Overcoming the 'Ick'

    Madison Avenue thinks a tasty approach will give new life to Welch's grape juice.

    Welch's is taking out full-page print ads in People magazine this month that give readers a chance to sample its grape juice by licking the ad. The front of the advertisement shows a huge bottle of the juice, while the back has a strip that peels up and off, with text that reads: "For a TASTY fact, remove & LICK."

    Marketers are excited about the prospects for lickable ads, but also have to deal with the "ick" factor. Since magazines are often passed from reader to reader (think doctors' offices) there is a good chance that saliva could be left on the ad. Readers are supposed to peel off the entire sticker on the Welch's ad before licking, says First Flavor, the company that developed the technology used in the ad. If someone doesn't rip off the whole sticker, First Flavor says, the flap can't reseal, giving people an easy way to know whether the ad has already been licked.

    While scent technology — such as scratch-and-sniff ads or fragrant ink — is commonplace in magazines, lickable ads are still in the experimental stages. CBS was one of the first companies to offer them in a marketing campaign. The network's flavor strips, which ran in copies of Rolling Stone magazine in New York and Los Angeles last fall, gave readers a taste of lime-flavored mojitos. The ad, the brainchild of Interpublic Group's Initiative, promoted the fictional rum brand that is central to the plot of the CBS series "Cane," which stars Jimmy Smits as the head of a family that owns a Florida rum business.

    "We struggled with the concept," says Greg Castronuovo, senior vice president and group account director at Initiative, the media-buying firm that worked on CBS's mojito ad. "There is a lot of pass-along in magazines — I had a little bit of aversion to it; it's a little unsanitary, perhaps."

    First Flavor, the small, privately held company in Bala Cynwyd, Pa., that worked with Welch's, also did in-store marketing patches for a new flavor, dubbed Brilliant Sparkle, of Church & Dwight's Arm & Hammer Advance White toothpaste. First Flavor has been experimenting with how far it can push its technology, and has created test ads that taste like everything from cheese pizza to soy milk and children's cold medicines.

    In some lickable ads, including the Welch's ad, some of the essence of the actual product is added to the strip, while in others, the strip is made up of unrelated flavors, both natural and artificial. Creating savory flavors such as pepperoni pizza is particularly tricky. "It's difficult for the consumer to get the feeling that they are tasting the product," says Jay B. Minkoff, chief executive of First Flavor.

    Welch's says it suspects some folks will pass on the free taste test. "A lot of people won't lick a magazine no matter how good it tastes," says Chris Heye, Welch's marketing chief.

    The company, which is owned by a cooperative of grape growers, says it went to great lengths to make sure the ad tasted good and that the ingredients used in the lickable strip met safety guidelines laid out by the Food and Drug Administration. It says it spent weeks conducting consumer taste tests and enlisted more than 50 company employees to try the lickable ad. The ad was created by WPP Group's JWT.

    Print ads present a unique challenge for marketers because they don't typically have "sound or motion," the two things that tend to make ads stand out, says Paul Caine, president of Time Inc.'s Entertainment Group, which includes People magazine. Adding taste is one way to create a new way to grab reader attention, he says. People has experimented with adding sound chips to some print ads.

    Welch's says the ad costs a couple hundred thousand dollars more to create than a normal national print ad because it had to pay to make the sticker plus an additional fee to People for the added production costs. The ad will appear in the Feb. 18 issue of the magazine, which has a circulation of about 3.6 million.

    Getting people to use multiple senses to process ads is a good way to build a stronger connection with consumers, ad experts say. "It's hard to forget whose brand you are licking," says Lisa Haverty, a cognitive scientist who works in the marketing field.

    Assuming, of course, that the consumers like what they taste. "If the taste is unpleasant or not good, the ad could flop worse than a regular ad," adds Ms. Haverty.

.......................

I don't think this concept is gonna fly.

My crack research team took turns licking the ad heading this post and not a single one of them could taste the grape juice.

They all said it tasted like dusty glass.

Maybe it would work better with Kool-Aid.

I mean, everything's better when you drink the Kool-Aid.

Don't you think?

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Comments

Relating to the partially incorrect February 13th article in the Wall Street Journal:

As the president of First Flavor www.FirstFlavor.com, the company bringing this Peel 'n Taste product to market, there is a major correction to the WSJ article: This is not about Lickable Ads. Welch's used the term 'lick' in their ad and no one seems to have bothered to read the fine print.

Our product, which can be attached to a print ad and peeled off, is a sealed tamper evident foil pouch containing a piece of edible film. (Similar to popular breath strips.) One peels opens the pouch and places the piece of edible film on your tongue. The edible film dissolves quickly leaving you with a burst of flavor. No licking involved!

The point that was really missed was that finally consumers now have a way of trying the taste of a product before they buy it. We call it taking a product for a 'Taste Drive'!

Posted by: Jay Minkoff | Feb 17, 2008 7:04:03 PM

Much too complicated, that business of actually having to PEEL OPEN before licking. Don't you think? Even if it weren't complicated, I won't EVER lick a product that is passed around like magazines. Actually, I can't think of a single product I'd lick that didn't come wrapped in a-bomb proof packaging.

I love the magazine perfume ads that you only have to LIFT UP to get a satisfying sniff. I sent dozens of those every week to my daughter when she was in Air Force basic training. Those got passed around, too. :>)

Posted by: Peggyv | Feb 15, 2008 4:40:41 PM

"My crack research team took turns licking the ad heading this post and not a single one of them could taste the grape juice."

Perhaps the Meth team would have more luck?

Posted by: F | Feb 15, 2008 4:22:32 PM

I love it - "A little bit of aversion, a little bit unsanitary..." What a dolt. No, really? You think? Quite frankly, ick factor to the 10th power on this one.

Posted by: Milena | Feb 15, 2008 3:03:03 PM

As I'm sure you know by now as should everyone else, "You Don't Lick the Ad". The consumer is supposed to remove the label from the ad page and then peel open the tamper-evident pouch/label and remove the grape flavored flavor strip and put it in their mouth, just like you do with those breath strips. I tried the ones in People Magazine and to me it did taste like grape. By the way if you look on the back of the label it does say to peel open and place the flavor strip on your tongue. I think the ad agency wrote remove and lick to get the readers attention however there is no licking required.

Posted by: Fred Gomberg | Feb 15, 2008 2:03:08 PM

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