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November 10, 2009
Online credit card activation not yet ready for prime time*
*Of course, you're talking TechnoDolt™ prime time here.
My new credit card has a sticker on the front that says "Please call from your home phone or go online to activate your card."
Well, now, I said to myself, I've got my brand spanking new iMac doing everything but making my bed, so activating online might finally be within my grasp.
Just think, I thought, no more 30 minutes on hold listening to a recorded message playing over and over telling me all the reasons I should buy credit card fraud insurance (even though by law your obligation's limited to $50 if you report it in a timely fashion).
I went to www.bankofamerica.com/activate to do it and ran head-on into the near game-ending gumption trap pictured above.
I'm not currently an Online Banking customer (believe it or not, I've never used an ATM — and never will, how's that for bizarre?) and preferred to activate my card without signing in per the option offered above, so I clicked "No."
Then I came to another page which asked for some information all of which I actually had in my head, instead of having to go and look it up.
Hey, I thought, this is cool.
Then I clicked to continue and got this:
Why was I not surprised?
I'd estimated my chances of success at 10% tops before I'd started so no big disappointment, more a confirmation that things like this are still pretty much out of reach for people like me.
November 10, 2009 at 02:01 PM | Permalink
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Comments
whoa....never used an ATM? I don't get that..
Posted by: kaylen | Nov 15, 2009 10:03:07 PM
Hey... and here I thought I was alone, the only guy on the planet that has never used and has no plans to ever use an ATM!!!
Posted by: HeavyG | Nov 10, 2009 2:11:49 PM
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