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September 22, 2009

Note to the Washington Post's Internet team: If you can't log on, doesn't matter how good your content is — you're going down


How is possible that I'm the only person on the planet who, after putting "Washington Post" into the Google search box, then clicking on the first result (below), ends up at the page up top?

Happens 100% of the time.


If I try to go directly to a Post article or section, no problem, things work the way they're supposed to.

I mean, I've subscribed faithfully to the dead tree iteration for over 26 years now, and recently have read all about publisher Katharine Weymouth and executive editor Marcus Brauchli's attempts to unify the hard copy and virtual versions, to the point where starting January 1, 2010 they'll have moved the Internet operation from its long-time headquarters across the river in Northern Virginia into the old hard copy headquarters on 15th Street in the District in an attempt to produce some sort of unified field of new-wave journalism.

But all that's meaningless if the front door's locked.

Yoo hoo, fancy programming team: time to pick up the clue phone and eat your own dog food.

In this case that means having TechnoDolt™ types like me visit the website while you watch through a one-way mirror as we bang our heads against the computers.


Otherwise you'll be walking the treadmill from your home office like me in no time flat.

Yo, Goli Sheikholeslami (he's the current head of washingtonpost.com, slated to become General Manager of Digital and Vice President of Digital Product Development at The Washington Post come January 1, 2010) — call your office.

I have never understood, and never will, how a big-time online operation like the Post or TypePad only finds out something's broken when fools like me start drowning, not waving, and do the equivalent of screaming for help as we prepare to go under for the count.

Sorry about all the mixed metaphors in this post but I'm a little distracted: Gray Cat is just so darn amusing as she tries to figure out how it is that a little lizard ran off in one direction while its now-amputated tail continues to wriggle all over the patio.

September 22, 2009 at 04:01 PM | Permalink


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Very funny and all-too-true experience. As one of the many tens of thousands of long-time (former) subscribers to the Washington Post, it's been sad to see the collapse of that smug, wonderfully, shamelessly opinionated institution. It just keeps getting thinner and less professional with every passing day.

Posted by: Clay | Sep 23, 2009 1:22:13 AM

Wait a minute -- Gray Cat is so darn amusing as HE tries to figure out the lizard tail thing? HE? For a while there you were referring to old Gray as "she." What happened? I'm upset -- should I now think of the mysterious Gray Cat as a guy? That just isn't congruent with my female feline concept of her (its?) worldview...oh dear...

Posted by: Flautist | Sep 23, 2009 12:10:41 AM

Lighten up! http://www.youtube.com/watch?v=cMxASjxRk1w

Posted by: In Time! | Sep 23, 2009 12:02:39 AM

Because Mac's "just work."

Posted by: Matt | Sep 22, 2009 4:57:11 PM

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