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October 4, 2012

I am a victim of iUniverse

Aaa

Below, the text of the post I placed on iUniverse's Facebook page this morning.

Why are we not surprised it has since been taken down?

Through the miracle of the screenshot, it lives on for eternity.

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I am a victim of iUniverse.

I am an author who paid iUniverse to help self-publish my book in 2002. iUniverse converted it to an eBook (without asking for permission or telling me after the fact), then offered it for sale on many eBookstore sites without asking me for permission. Worse: their conversion of my ink-on-paper book to an eBook format rendered it unintelligible gibberish. Not knowing what iUniverse had done, last year I hired a professional editor at a cost of over $1,000 to convert my book to eBook format, then put it up for sale as a Kindle book. Amazon just informed me that it will NOT allow me to join its preferred author KDP Select program because "books enrolled in KDP Select must be exclusive to Amazon while enrolled in the program" and my book — "Quantations" — is for sale in Barnes & Noble's store.

Compounding the failure by iUniverse is the fact that four weeks ago I contacted the company and spoke at great length with Desirée Acosta, Senior Production Manager, who promised to remove my unauthorized book from all eBookstores ASAP. As of this morning my book remains available on Barnes & Noble's site and an email from Amazon yesterday informed me that "In order for your book to remain in the program, we'll need you to ensure that it is exclusive to Amazon within 10 days from the date of this email. If, after this 10-day period your book is still not not exclusive, it will remain for sale in the Kindle Store, but will be removed from KDP Select."

Even worse: Ms. Acosta is on vacation so there is no one at iUniverse to take action.

I have retained a world-class copyright lawyer to represent me going forward from this moment. There will be blood. Bad blood. Count on it.

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An aside: I wonder how many other books have been converted to eBook format by iUniverse without asking the authors for permission or informing them?

Might be an interesting rock to look under for an ambitious investigative reporter who wants to add a Pulitzer Prize to her/his resumé.

Just a thought.

October 4, 2012 at 11:01 AM | Permalink


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Comments

the man in the picture sure looks happy with your money joe

Posted by: sherlock | Oct 5, 2012 12:06:22 AM

Looks like they only check their Facebook page before lunch. I see two copy-pastes of your post up their right now.

Posted by: Rocketboy | Oct 4, 2012 9:40:06 PM

Let me know if you need an Indianapolis based IP attorney.

Posted by: clifyt | Oct 4, 2012 3:22:21 PM

You may have just answered a question I have had for about two months about another author's book. Not certain iUniverse was involved, but it was e-published with frightening speed.

Posted by: Juan Caruso | Oct 4, 2012 12:32:38 PM

Well that's awful. Hope the word spreads that iUniverse is a scam.

Posted by: Jeff | Oct 4, 2012 11:41:57 AM

They were pretty quick to take your post off their facebook page. If only they were that quick to remove your book.

Posted by: TMKvamme | Oct 4, 2012 11:32:40 AM

The comments to this entry are closed.