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May 31, 2019

Experts' Expert: Trish Hall on how to get every email returned


Hall was the Op-Ed editor of the New York Times for nearly five years.

Below, five keys to hearing back from peeps you email, as detailed in her May 25, 2019 New York Times essay.

• Tell the truth

• Be quick about it

• Just ask

• Know your audience (that means listening)

• Banish jargon

Her book, "Writing to Persuade: How to Bring People Over to Your Side,"

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is forthcoming.

May 31, 2019 at 02:01 PM | Permalink


Ah thanks! I just preordered. The perfect gift for the little computer wrecker, a journalism major.

Posted by: Tamra | Jun 1, 2019 1:00:17 AM

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